An investigation into the conditions of Chinese workers has revealed the shocking human cost of producing the must-have Apple iPhones and iPads that are now ubiquitous in the west.
The research, carried out by two NGOs, has revealed disturbing allegations of excessive working hours and draconian workplace rules at two major plants in southern China. It has also uncovered an "anti-suicide" pledge that workers at the two plants have been urged to sign, after a series of employee deaths last year.
The investigation gives a detailed picture of life for the 500,000 workers at the Shenzhen and Chengdu factories owned by Foxconn, which produces millions of Apple products each year. The report accuses Foxconn of treating workers "inhumanely, like machines".
Among the allegations made by workers interviewed by the NGOs – the Centre for Research on Multinational Companies and Students & Scholars Against Corporate Misbehaviour (Sacom) – are claims that:
■ Excessive overtime is routine, despite a legal limit of 36 hours a month. One payslip, seen by the Observer, indicated that the worker had performed 98 hours of overtime in a month.
■ Workers attempting to meet the huge demand for the first iPad were sometimes pressured to take only one day off in 13.
■ In some factories badly performing workers are required to be publicly humiliated in front of colleagues.