Big Brother -- Your Local Store Manager -- is Watching You
After entering a rent-to-own contract on the laptop in early 2010, the couple completed their last payment in October 2010, a month ahead of schedule. But Mr. Byrd fortuitously made a mistake in his payment submission resulting in Aaron's never logging it as received.
In December, the store manager showed up at the couple's house with an order to repossess the computer. And he carried with him a far more disturbing item -- a picture taken from the computer's web cam inside the couple's home, which Aaron's had been using as a remote spy cam. He claimed the picture was "evidence".
The company has 1,140 stores in the U.S. and Canada and made $123.6M USD in calendar 2011. So a class action lawsuit involving all of the chain's computer-buying customers has the potential to be huge.
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